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RETURN POLICY
Last updated February 19, 2022
Thank you for your purchase. We hope you are happy with the item. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with original tags and labels attached. Damaged or used items will incur a restocking fee subject to the condition of the returned item.
RETURN PROCESS
To return an item, please email customerservice@cbgsourcing.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging along with the return form we will provide, and ship your return to the following address:
CBGSourcing.com
5805 State Bridge Road
Suite G257
Johns Creek, GA 30097
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a method that provides a tracking option.
REFUNDS
After receiving the returned item and inspecting the condition, we will process your return within 3-5 business days from the receipt of the item. Refunds may take from 1-2 billing cycles to appear on your credit card statement depending upon the credit card used.d
EXCEPTIONS
For defective or damaged products, please contact us to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
706-956-4278
customerservice@cbgsourcing.com
CBGSourcing
5805 State Bridge Road
Suite G257
Johns Creek, GA 30097
USA
Michael J Nilles - "Stops leaks! Easy to follow directions. Used this many times for different friends repairs. Never failed."
Alexkuzh - "easy to use - I repaired wide cracks, length 10ft width up to 1\8. Two cans of resin were enough to seal, but I had to buy 3 bottles of liquid resin and 7 plastic injectors, because the crack was deep and long. Very easy to use. Saved a lot of money. I solved my problem. Thank you."
Ken Enneking - "
I did a lot of research before I chose this brand. It is easy to work with. The best feature is that they include the 2 parts of the epoxy in the one tube and you never have to touch the epoxy that goes into the wall. The grey epoxy that you mix to put on the wall surface, comes with far more than needed. I was able to glue 16 feet worth of crack with one kit. By the 2nd repair I was getting complements saying I was a pro."
R.E. - GREAT PRODUCTS!
thomas c - "Great product - Easy to apply and great coverage."
Maria A . - "This product goes on thicker - Whether small or large cracks, this mixture of A & B works well. It is thicker but still goes on cement walls, floors indoors or outdoors area of concrete. Heads up! This product is not made to pour as some products do."
Customer - "It worked as expected - I have a system for fixing cracks in basement walls. I have more solution than the epoxy that comes with the kit. The company did not sell the epoxy by itself. So, I looked online for something that would do the same job. It did not cure as fast, but it worked perfectly. Just wait a day before filling the cracks through the nipples."
Allen Crossley - "Good injection system - Follow directions, I used their instruction video, and all worked out well."
The Beetle - "Came quick - ready to roll! - Grab some for that special project!"
ed - "Works as expected - I ordered this to apply on a 1/4" crack on the exposed foundation in my garage. The crack runs through the entire wall which is about 1' high. I covered the rear of the wall with cardboard so that the epoxy would not leak out the back. I inserted 3 of the injection ports into the crack and covered the rest with cardboard. Using my caulking gun I injected the epoxy mix into the ports starting from the bottom port. The smell from this is pretty strong so I had a fan blowing air across my work area. I let this sit for a couple days before removing the carboard. The epoxy worked in filling the crack and feels solid."
Judy - "This works great! - We applied this to a crack in our basement. It is the best thing we have found for sealing a crack in a wall. Would definitely recommend this for problem in basement wall!"
PSC - "worked great - Worked great would purchase again."
JT - "I followed up a few days later with LCR Epoxy Repair Paste applied around all the lines and in the cracks. This thick epoxy paste should block the rising water. It is a very thick, grey 2-part epoxy paste. It can be smoothed out with a finger or tool dampened with water. Tools can be cleaned with water if done before the epoxy cures. It also has a chemical smell which is not nearly as strong as the clear epoxy from the tube."
Phil Collins
President
CBGSourcing is the online shopping site of Claremont-Branan Group, LLC, a Veteran-Owned Small Business based in the State of Georgia, USA.
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