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Last updated: June 22, 2026
Thank you for shopping with CBG Sourcing. If you are not satisfied with your purchase, please review our return policy below.
Most eligible items may be returned within 30 days of delivery.
To be eligible for a return, the item must be in new, unused, unopened condition and returned with its original packaging, labels, instructions, accessories, and any included components.
Before sending any item back, please contact us to request a Return Merchandise Authorization (RMA). Returns sent without an RMA may be delayed, refused, or returned to the sender.
To request an RMA, contact us at info@cbgsourcing.com or 706-956-4278.
For standard returns that are not caused by our error, the customer is responsible for return shipping costs. We recommend using a shipping method that provides tracking.
If the return is due to an incorrect item, defective product, or another issue caused by CBG Sourcing, contact us before shipping the item back so we can review the issue and provide instructions.
Some items may not be eligible for return, including:
For safety, quality, and resale reasons, opened or used repair products may not be accepted for return.
If your order arrives damaged, defective, or incorrect, contact us as soon as possible at info@cbgsourcing.com.
Please keep all packaging materials and damaged items. We may request photos of the package, shipping label, damaged packaging, damaged item, and interior packing materials to help evaluate the issue and support any carrier claim or replacement review.
After we receive and inspect your returned item, we will notify you whether the return is approved.
If approved, refunds are generally processed within 3–5 business days after inspection. Your bank, credit card company, or payment provider may take additional time to post the refund to your account.
Original shipping charges, if any, are non-refundable unless the return is due to our error or required by law.
We may deny a return or reduce the refund amount if the returned item is not received in eligible condition, is missing components, is damaged, or shows signs of use.
We do not guarantee direct exchanges. If you need a different item, contact us and we will help determine the best next step. In many cases, the fastest option is to place a new order and return the eligible original item for a refund.
Return Address
After you receive an RMA, returns should be sent to the address provided in your return instructions. Unless otherwise instructed, returns may be sent to:
CBG Sourcing
Claremont-Branan Group, LLC
5805 State Bridge Road, Suite G257
Johns Creek, Georgia 30097
United States
Please include the RMA number with your return.
Contact Us
Questions about returns may be sent to:
CBG Sourcing
Claremont-Branan Group, LLC
5805 State Bridge Road, Suite G257
Johns Creek, Georgia 30097
United States
Email: info@cbgsourcing.com
Phone: 706-956-4278
Judy - "We applied this to a crack in our basement. It is the best thing we have found for sealing a crack in a wall. Would definitely recommend this for problem in basement wall!"
PSC- "Worked great would purchase again."
Eric Rivera - "Arrived on time, worked great for intended purpose. Only needed to be applied one in basement for a leak, easy to use, adhesive holding great, worth every penny."
Tea - "Parents’ concrete bi/level four foot wall had a big crack when wall was opened up due to buckets of rain water coming in during multiple rain days. We used this product and if you watch the video and do exactly as it says you will be successful. Make sure that you have enough epoxy product if your crack goes all the way through the concrete. They needed three tubes for four feet. Not sure if it will work as it hasn’t rained enough.
R.E. - GREAT PRODUCTS!
Dave L - "If you need to structurally fill a crack in a concrete wall, this is exactly the right product to use. I recommend this product and would use it again."
Maria A . - "This product goes on thicker - Whether small or large cracks, this mixture of A & B works well. It is thicker but still goes on cement walls, floors indoors or outdoors area of concrete. Heads up! This product is not made to pour as some products do."
ed - "Works as expected - I ordered this to apply on a 1/4" crack on the exposed foundation in my garage. The crack runs through the entire wall which is about 1' high. I covered the rear of the wall with cardboard so that the epoxy would not leak out the back. I inserted 3 of the injection ports into the crack and covered the rest with cardboard. Using my caulking gun I injected the epoxy mix into the ports starting from the bottom port. The smell from this is pretty strong so I had a fan blowing air across my work area. I let this sit for a couple days before removing the carboard. The epoxy worked in filling the crack and feels solid."
Robert - "Easy to use and it worked so far."
Lesa - "It sealed my wall great."
Logan - "Product was great overall. Used for a crack in my foundation that was leaking, got a couple of inches of rain days after the repair in the basement. Stay dry."
Cecilia - "Good for small jobs, holds good, and since instructions are simple, you can fix everything yourself. I highly recommend."
Judith - Worked very well. Would definitely buy again."